According to the Chinese government website September 6, 2019, the Ministry of Industry and Information Technology, "Implementation Opinions on Promoting the Quality Improvement of Manufacturing Products and Services" (Ministry of Industry and Information Technology [2019] No. 188, August 29, 2019) has now been issued, The contents are as follows:

　　Improving the quality of manufacturing products and services is an important measure to deepen the supply-side structural reform to meet the people's growing needs for a better life, and is an inevitable requirement to promote my country's industry to the high-end of the global value chain. In order to deeply implement the "Guiding Opinions of the Central Committee of the Communist Party of China on the Implementation of Quality Improvement Actions", accelerate the improvement of the quality of manufacturing products and services, and promote the development of high-quality manufacturing, the following opinions are now proposed.

　　 1. General requirements

　　 (1) Guiding ideology

Adhere to the guidance of Xi Jinping's socialist ideology with Chinese characteristics in the new era, fully implement the spirit of the 19th National Congress of the Party and the Second and Third Plenary Sessions of the 19th CPC Central Committee, firmly establish a new development concept, and adhere to the supply-side structural reform as the main line to improve manufacturing The quality and efficiency of the industry is the goal, implementing the responsibility of the main body of the company's quality, enhancing the motivation for quality improvement, optimizing the quality development environment, cultivating the new competitive advantages of the manufacturing industry, and laying a solid foundation for the implementation of the strategy of manufacturing power and quality.

　　 (2) Basic principles

　　Adhere to the combination of quality improvement and meeting demand. Taking the enhancement of the competitiveness of the manufacturing industry and meeting the people's growing needs for a better life as a starting point and a foothold, we will strengthen overall quality management, promote quality culture and brand building, and enhance the people's sense of gain.

　　Insist on the combination of the main body of the enterprise and the environment. Promote the implementation of corporate responsibility for quality, strictly abide by the bottom line of quality, improve the quality level, and expand the supply of quality products and services. Optimize the quality development environment, strengthen the guidance of standards, accelerate the cultivation of talents, strengthen professional support, promote high quality and excellent prices, and stimulate the motivation of enterprise quality improvement.

　　Adhere to the combination of technological innovation and management innovation. Improve technological innovation capabilities, guide innovation elements to key common technologies, high-end products and services, and improve product safety, reliability and environmental adaptability. Promote quality management innovation, promote advanced quality management methods and tools, and improve the quality management level.

　　Insist on the combination of comprehensive advancement and division of industry policies. Improve the quality improvement collaboration mechanism covering the entire industry chain and product life cycle. Focus on outstanding quality issues in the industry, implement precise measures, improve the quality of raw material supply, enhance the competitiveness of equipment manufacturing quality, accelerate the upgrading and upgrading of consumer products, and promote the information technology industry to the mid-to-high end.

　　 (3) Main objectives

　　By 2022, the overall quality of the manufacturing industry will be significantly improved, the quality foundation support ability will be significantly improved, the quality development environment will be continuously optimized, and the industry quality work system will be more efficient. Build a group of national standards, industry standards and group standards to coordinate and support the standard group to lead the quality improvement of the industry, promote the establishment of no less than 10 industries or fields to establish a quality grading working mechanism, improve the quality traceability mechanism of key products throughout the life cycle, and improve enterprise quality And brand competitiveness.

　　 Second, implement the main responsibility of enterprise quality

　　 (4) Improve the quality responsibility system. The legal representative or main person in charge of the enterprise is the first person responsible for quality. Enterprises should establish a responsibility system for key positions in quality and safety control, and strictly implement enterprise post quality standards and quality assessment systems. Strictly implement mandatory standards, proactively declare the quality of products and services, and accept social supervision. Implement major quality accident reports and emergency response systems to enhance quality safety risk prevention and control capabilities. Perform statutory obligations such as the recall of defective products, strictly implement the liability provisions for product repairs, replacements, and returns, bear liability for quality damages in accordance with law, and establish and improve a product life-cycle quality traceability mechanism.

　　 (5) Strengthen overall quality management. Define the company's quality policy objectives, establish a quality management system covering all employees and the whole process, continuously improve the effectiveness of the quality management system operation, ensure that products and services that meet laws and regulations and customer needs are continuously and steadily provided, optimize the customer experience, and improve customers Satisfaction. Strengthen supply chain quality management, establish and improve the second-party quality audit system, and guide and supervise the quality, technology, process, equipment and personnel of important suppliers. Actively apply the methods of excellent performance, Six Sigma management, lean production and other methods, carry out activities such as quality risk analysis and control, quality cost management, and quality management system upgrade to comprehensively improve the company's quality management capabilities.

　　 (6) Promote the construction of quality culture. Establish the quality-oriented, credibility-oriented business philosophy of integrity, strengthen the quality awareness of all employees, improve the skills of employees, and implement quality integrity in the entire process of enterprise production and operation. Vigorously promote the spirit of excellent entrepreneurs and craftsmen, strengthen the construction of corporate social responsibility, and cultivate a quality culture of excellence and pursuit of excellence. Encourage the establishment of a chief quality officer, actively organize and carry out mass quality activities such as quality management groups, team management, quality research, and rationalization suggestions, strengthen internal promotion and external communication of excellent quality results, and continuously improve quality management.

　　 Third, enhance quality and improve motivation

　　 (7) To play a standard leading role. Give play to the supporting and leading role of standards in improving the quality of the industry, improve the synergy and matching of upstream and downstream industry standards, and promote the establishment of a standard group covering the entire industry chain and product life cycle. Accelerate the formulation of quality and safety standards, green design and production standards in key areas, and promote the implementation of standards. Encourage localities to organize and formulate local standards in line with the special requirements of the natural conditions of the region, and serve the development of local special industries. Encourage enterprises and social groups to formulate standards that meet the needs of multiple levels of market and innovation, support innovative, advanced and international group standards application demonstrations, support local standards to lead quality improvement, and support industries and companies to participate in international standardization , Benchmarking with the international advanced level to promote high-quality development of the industry.

　　 (8) Strengthen technical support. Encourage technological innovation of enterprises, carry out personalized customization and flexible production, enrich product categories, and meet differentiated consumption needs. Promote the development and application of technologies such as digital twins, reliability design and simulation, and quality fluctuation analysis to improve product quality design and process control capabilities. Continue to promote the integration of the two management systems, promote the application of cloud computing, big data, artificial intelligence and other new-generation information technologies in quality management, support the establishment of a quality information database, and develop quality management tools such as online testing, process control, and quality traceability , Strengthen the analysis of quality data, and promote the establishment of a whole process quality management system based on digitalization, networking, and intelligence.

　　 (9) Play the role of brand promotion. Guide enterprises to establish quality-based brand development strategies, enrich brand connotation and enhance brand image. Encourage industry associations and professional organizations to establish and improve a professional service system for brand cultivation, formulate standards for the promotion and implementation of a brand cultivation management system, improve the evaluation mechanism of brand cultivation maturity, and use brand cultivation to promote enterprises to leap from "qualified quality" to the pursuit of "user satisfaction". Promote regional brand building in industrial clusters, guide enterprise standard coordination, innovation collaboration, business collaboration, and resource sharing within the cluster, play a leading role in leading enterprises, and promote the upgrading and upgrading of the industrial chain. Strengthen brand publicity and promotion, lead consumer demand, enhance consumer confidence, and promote enterprises to accelerate quality upgrades.

　　 Fourth, optimize the quality development environment

　　 (ten) advocate high quality and competitive price. Encourage industry associations and professional organizations to develop quality grading standards around product performance, technical capabilities, user needs, etc., use inspection and testing, conformity assessment, satisfaction survey and other means to carry out quality grading evaluation of key product pilots and establish a quality grading release mechanism. Taking the professional quality grading of industries such as machinery, steel, petrochemicals, building materials, light industry, and electronics as a pilot, we will promote the establishment of a market-based credit acceptance mechanism for quality grading and application classification. Increase the guiding role of government procurement, promote the release of high-quality procurement catalogs, and encourage the use of high-quality products in major equipment and key projects.

　　 (11) Optimize the market environment. Strengthen the construction of quality integrity system, establish consumer complaints, product recalls and other information sharing mechanisms to guide the industry to warn and improve common quality problems. Cooperate with relevant departments to crack down on infringement of intellectual property rights and the manufacture and sale of counterfeit and shoddy goods, jointly punish serious quality violations and dishonesty, and promote the establishment of a fair, just, open and orderly market competition environment. Guide local and industry to formulate regional and industry quality improvement plans, actively carry out quality promotion, quality comparison, brand cultivation and other work, summarizing China's excellent industrial design, single champion, quality benchmarking, specialization and special new "little giant", industrial cluster area Good experience and good practices in various activities such as brand building, increase publicity.

　　 (12) Consolidate service support. Strengthen quality basic capacity building, give play to the role of various public service platforms, and increase the supply of quality and brand services for SMEs. Give play to the role of national and provincial manufacturing innovation centers, overcome a number of key common technologies and promote their application, and improve the quality and technical level of enterprises. Support professional institutions to strengthen quality control and technical evaluation capacity building, and encourage service to enterprises. Accelerate the development of productive service industries such as R&D design, industrial design, intellectual property rights, standard verification, quality diagnosis, testing and certification, strengthen international exchanges and cooperation, and improve the level of professional services. Promote the opening of industry inspection and testing laboratories to the public, and improve the quality awareness of the whole people.

　　 Fifth, accelerate the quality improvement of key industries

　　 (13) Improve the quality of raw material industry supply. In-depth implementation of the "Three-year Action Plan for Quality Improvement of the Raw Materials Industry (2018-2020)". Accelerate the transformation and upgrading of traditional industries such as steel, cement, electrolytic aluminum, and flat glass, promote clean and efficient production processes, implement green and intelligent transformation, and encourage the development and application of full-process quality online monitoring, diagnosis, and optimization systems. Accelerate the innovation of high-end materials, support the construction of demonstration platforms for the production and application of materials in key fields such as aviation, nuclear energy, and engines, promote the verification and promotion of new material applications, and form high-performance, functional, and differentiated advanced basic material supply capabilities. Accelerate the construction of rare earth functional material innovation center and industry test and evaluation center, support the development of rare earth green mining and smelting separation technology, and accelerate the development of new rare earth materials and high-end application industries. Support to carry out user satisfaction surveys of key raw material products and continuously improve the quality of raw material supply with the user as the center.

　　 (14) Strengthen the quality competitiveness of the equipment manufacturing industry. Actively implement the "Special Action Guide for Promoting the Quality Brand Improvement of the Equipment Manufacturing Industry". Implement industrial strong foundation projects, focus on solving the weak links in the fields of basic parts, electronic components, industrial software, and make up for the shortcomings in quality. Accelerate the promotion of intelligent manufacturing and green manufacturing, increase the level of automation and intelligence in the production process, and reduce energy consumption, material consumption and water consumption. According to the "Industrial Enterprise Technology Reform and Upgrade Investment Guide" plan, sort out the new technology, new equipment and new process catalogs that are urgently needed for industrial quality upgrade, and actively guide the support of industrial funds and social funds to improve the quality level of the equipment manufacturing industry.

　　 (15) Promote the upgrading and upgrading of the consumer goods industry. Carry out the "Several Opinions on Carrying Out the "Three Products" Special Action of the Consumer Goods Industry and Creating a Good Market Environment". Formulate and publish guidelines for upgrading and innovative consumer products, and promote the release of innovative products in industries such as light industry and textiles. Cultivate and expand personalized customization companies and platforms, and promote the development of personalized customization, scale customization, and high-end customization. Continue to carry out the pilot and demonstration work of the textile and garment creative design park (platform), improve the level of creative design, promote the transition of product supply to "product + service", and promote consumption upgrade. Support the comparison of the quality and performance of key products and foreign products, support the application of advanced technologies and quality improvement of clinically-needed drugs, carry out the construction of quality and safety traceability systems in key areas such as infant formula milk powder, and provide real-time traceability and query services of information to reassure consumers consumption.

　　 (16) Promote the information technology industry to the high-end. Support the construction of integrated circuits, information optoelectronics, smart sensors, printing and flexible display innovation centers, strengthen key common technology breakthroughs, and actively promote the commercialization and industrialization of innovations. Accelerate the development of 5G and Internet of Things related industries, deepen the integration of informatization and industrialization, build an industrial Internet platform, strengthen the construction of new industrial Internet infrastructure, promote the development and application of key basic software, industrial design software and platform software, and improve software engineering quality and network Information security level. Develop the ultra-high-definition video industry and expand and upgrade information consumption. Regulate the management of smart terminal applications and improve the user experience of information technology products and services.

　　 VI. Safeguards

　　 (17) Strengthen organization and implementation. Adhere to the principles of enterprise main body, government guidance, and social co-governance, and strengthen department collaboration. Local industry and information technology authorities should urge enterprises to strictly implement laws and regulations on quality, standards, measurement, certification and accreditation, special equipment safety, etc., strengthen quality management and team capacity building, and formulate relevant supporting policies and incentives to promote quality improvement in the region in light of actual conditions Measures. Encourage industry associations to continue to further promote mass quality activities, establish a long-term publicity and promotion mechanism for the industry's advanced quality management experience, and promote advanced quality.

　　 (18) Speed up the cultivation of talents. Guided by the needs of enterprises, systematically promote the cultivation of quality talents in the manufacturing industry. Relying on colleges and scientific research institutes to promote quality and brand-related professional disciplines and curriculum construction, support the establishment of quality research institutes and brand research institutes to train high-end quality and brand talents. Support industry associations and professional organizations to strengthen professional skills and quality brand talent training, improve industry quality awareness and professional quality levels. Encourage enterprises to improve the quality of employees and cultivate knowledge-based, skill-based, and innovative quality backbones and technical experts.

　　 (19) Strengthen publicity and guidance. Strengthen the overall planning and systematic promotion of quality and brand building promotion, guide enterprises to adhere to quality first, pursue excellent quality, pay attention to new needs such as green and low-carbon, sustainable development, and consumer-friendliness, continuously improve the quality of products and services, and improve the implementation of society The ability to take responsibility. Organize and carry out quality brand theme publicity and communication activities, report on the rich practices, major achievements, and typical experiences of enterprise quality improvement, tell the story of Chinese brands, shape a new image of Chinese manufacturing quality, and enhance international competitiveness.